Professional services

Database expertise, from plan to production

Practical engineering for the full database lifecycle. PGSTY helps teams design, deploy, migrate and operate PostgreSQL on infrastructure they control.

Our services

Defined work. Practical deliverables.

Typical engagements are outlined below. Your proposal defines the specific deliverables.

Architecture & deployment

Plan and implement production PostgreSQL environments with Pigsty, matched to your workload.

Typical deliverables: Architecture review, deployment configuration, backup and monitoring setup, and handover.

Database migration

Assess migration paths from cloud databases, verifying compatibility and controlled cutover.

Typical deliverables: Compatibility report, migration plan, rehearsal results, validation, and rollback runbooks.

Performance & tuning

Resolve slow queries, lock contention, and recurring incidents using database diagnostics.

Typical deliverables: Diagnostic report, prioritized recommendations, parameter adjustments, and validation.

Support & subscriptions

Arrange ongoing technical assistance and SLA response for production PostgreSQL environments.

Typical deliverables: Documented support scope, direct contact channels, regular health checks, and issue logs.

Incident assistance

Provide emergency incident rescue, disaster recovery planning, and restore exercises.

Typical deliverables: Initial assessment, agreed response plan, incident activity log, and post-mortem review.

Training & engineering

Equip your engineering team with operational expertise and custom automation tooling.

Typical deliverables: Training materials, standard operating procedures, automation scripts, and handover.

How we work

From the first conversation to handover

01

Discuss requirements

Outline your environment, goals, and timeline to evaluate the right service fit.

02

Agree on scope

Review a written proposal detailing scope, deliverables, fees, and acceptance.

03

Deliver and validate

Execute the plan with coordinated access, change windows, and thorough testing.

04

Handover and support

Inspect deliverables, receive operational documentation, and arrange support.

PLANS & PRICING

Subscription support and on-demand engineering

Choose continuous annual support for production peace of mind, or targeted on-demand engineering for migrations and emergencies.

Open Source

Self-managed deployments

Freeforever

  • Apache-2.0 license
  • Unlimited database nodes
  • Full features, no restrictions
  • Community forum support
View plan details

Standard

Small production environments

$8K/year

  • Commercial license
  • Up to 5 database nodes
  • PostgreSQL 16–18
  • Weekday email support
  • Annual health-check report
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Enterprise

Large or custom deployments

$60K/year

  • Commercial license
  • Reference scale 50 nodes
  • PostgreSQL 13–18
  • Custom package support
  • 10 DBA hours per month
  • RDS / DBaaS OEM
  • 7×24 SLA, 30-min response
  • Monthly health-check report
View plan details

Subscriptions are billed annually. Listed response targets and support hours apply only when included in the signed service agreement. Confirm availability, currency, taxes and the final scope in your quotation.

Compare support plans

Scope you can review before committing

Services are delivered as consulting and software engineering engagements. The written quotation or service agreement specifies the contracting entity, currency, fees, billing milestones, deliverables and any support commitments. An enquiry does not create an order or a service-level commitment.

Your team retains responsibility for its infrastructure and business decisions. Access to systems, production changes, backup requirements and handling of confidential material are agreed for each engagement. Please do not send credentials or production data with an initial enquiry.

Open-source software and commercial work

Open-source software can be evaluated from the project documentation. Each project and dependency has its own licence; a service purchase does not replace those terms. Our fees cover the engineering, support and other deliverables agreed for your engagement.

WORK WITH PGSTY

Let's talk about your next project.

Tell us about your environment, objectives, and timeline. We will help you define the next step.